Power Outage

Power Outage graphic

Reporting a Power Outage

If your lights go out, Peco offers several ways for your to report your outage. Save these links and numbers now so they are quickly and easily accessible if you need them. 

Outage map: https://www.peco.com/outages/experiencing-an-outage/outage-map

  •  Download PECO's mobile app to quickly report an outage from a mobile device. The app will also provide notifications as the outage status is updated. https://www.peco.com/my-account/customer-support/contact-us/mobile-app
  • Utilize their two-way texting program for reporting an outage and receiving updates. By texting “ADDOUTAGE” to MYPECO (697326), customers can enroll in the program, report outages and check the status of their outage through text. To use this service a customer’s mobile number must be registered with their account.
  • Call Peco directly at 1-800-841-4141 to report an outage or natural gas emergency.
  • If you smell natural gas or see downed power lines, leave the area immediately and call 1-800-841-4141. Representatives are available 24 hours a day, 7 days a week.

Stay Safe 

  • Always stay away from damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines.
  • Don't connect your generator directly to your home's wiring. Never use a generator indoors or in an attached garage. Read and adhere to the manufacturer's instructions for safe operation.